Policy and Guidelines
Welcome to ML Creative Inc.! We're thrilled to have you here. Before we embark on our creative journey together, please take a moment to familiarize yourself with our policies. These guidelines are designed to ensure a smooth and successful collaboration between ML Creative Inc. and our valued clients.
1. Delivery and Turnaround Time
At ML Creative Inc., we strive to deliver exceptional work in a timely manner. Our typical turnaround time for projects varies depending on the scope and complexity. We will provide you with an estimated delivery timeline at the onset of the project, and we will do our best to adhere to it. However, please note that unforeseen circumstances or changes in project scope may affect delivery times. Rest assured, we will communicate any delays promptly and work diligently to minimize disruptions.
2. Revisions and Feedback
We value your input and strive to ensure that the final deliverables meet your expectations. As part of our commitment to client satisfaction, we offer a specified number of revisions for each project. We encourage you to provide clear and constructive feedback to help us refine our work. Additional revisions beyond the agreed-upon limit may be subject to additional charges.
3. Payment Terms
Payment terms will be outlined in our proposal or agreement prior to the commencement of the project. Unless otherwise specified, invoices are due upon receipt. We accept various payment methods for your convenience. Late payments may incur penalties or affect the progress of the project. If you have any questions or concerns regarding payment terms, please don't hesitate to contact us.
4. Intellectual Property Rights
Upon receipt of full payment, ML Creative Inc. grants you the necessary rights to use the final deliverables for their intended purpose. However, please note that all intellectual property rights, including copyrights, remain with ML Creative Inc. unless otherwise agreed upon in writing. Unauthorized use or reproduction of our work is strictly prohibited.
5. Confidentiality
We understand the importance of confidentiality and treat all client information with the utmost care and discretion. Any proprietary or sensitive information shared with us during the course of the project will be kept confidential and used solely for the purpose of fulfilling our obligations to you.
6. Liability
While we strive to deliver high-quality work, ML Creative Inc. shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services or deliverables. Our liability is limited to the extent permitted by law.
7. Amendments to Policies
ML Creative Inc. reserves the right to update or modify these policies at any time without prior notice. Please check this page periodically for any changes or amendments.
Effective Date: March 23, 2024
If you have any questions or concerns regarding our policies, please feel free to contact us. Thank you for choosing ML Creative Inc. We look forward to creating something amazing together!